AFTER-SALES SERVICE
International Warranty
Congratulations on your choice of a Minase Watch.
You have just acquired a high quality timepiece handcrafted in Japan. Fitted with a high quality mechanical movement, your watch will bring you years of pleasure and satisfaction.
TWO YEARS’ LIMITED GUARANTEE
The Two-Years guarantee of your Minase Watch covers any defects occurring within two years from the date of purchase resulting from defective parts or workmanship. An authorized Minase Service Centre will regulate, repair or replace any component needed to restore your timepiece to its full working order.
EXCLUSIONS
Valid only if Minase genuine factory parts have been used in servicing through their authorized agents.
Does not apply to strap or crystal.
Does not cover any defects or damage arising from accidents, misuse or neglect (ex. scratched or cracked case, crystal, or broken crown) This guarantee gives you specific legal rights, which may vary from country to country and state to state. In case of guarantee work, send your watch to your dealer or directly to MINASE headquarters in Japan.
All repairs or services not specifically covered by this warranty will be performed after obtaining the owner’s consent for estimated charges. This guarantee applies only to the first purchaser of the watch.
Does not apply to strap or crystal.
Does not cover any defects or damage arising from accidents, misuse or neglect (ex. scratched or cracked case, crystal, or broken crown) This guarantee gives you specific legal rights, which may vary from country to country and state to state. In case of guarantee work, send your watch to your dealer or directly to MINASE headquarters in Japan.
All repairs or services not specifically covered by this warranty will be performed after obtaining the owner’s consent for estimated charges. This guarantee applies only to the first purchaser of the watch.
Shipping address: MINASE Kashiwa office
6F, 4-5-10, Kashiwa, Kashiwa-shi, Chiba, 277-0005, Japan
TEL. +81-4-7186-6071
6F, 4-5-10, Kashiwa, Kashiwa-shi, Chiba, 277-0005, Japan
TEL. +81-4-7186-6071
CARE AND PROTECTION
Observing the following guidelines and instructions will promote the longevity of your timepiece. Minase Watches are shock resistant; therefore it is unlikely that timekeeping accuracy will be affected by circumstances occurring during normal wear.
Since damage to the case, crown or crystal can allow chips into the mechanism; your timepiece should be repaired immediately if any loose or broken parts are noticed.
Store your timepiece in a clean, dry area. Use a soft cloth to clean the case and crystal. Repairs should be entrusted to authorized Minase watch service centres’ personnel only.
Since damage to the case, crown or crystal can allow chips into the mechanism; your timepiece should be repaired immediately if any loose or broken parts are noticed.
Store your timepiece in a clean, dry area. Use a soft cloth to clean the case and crystal. Repairs should be entrusted to authorized Minase watch service centres’ personnel only.
IMPORTANT
Please forward the watch to be repaired in protective packaging and include the original warranty certificate duly stamped and signed by the dealer.
Please add a short description of the problem.
SERVICE CENTERS
Japan, Asia
KYOWA CO. LTD.
Minase Timepieces
6F, 4-5-10, Kashiwa, Kashiwa-shi
Chiba, 277-0005, Japan
E-mail. contact@minase-watches.com
KYOWA CO. LTD.
Minase Timepieces
6F, 4-5-10, Kashiwa, Kashiwa-shi
Chiba, 277-0005, Japan
E-mail. contact@minase-watches.com
Europe, Middle-East
H-DEVELOPMENT SARL
Ch. du Long-Champ 99
2504. Bienne
Switzerland
E-mail. info@h-development.ch
H-DEVELOPMENT SARL
Ch. du Long-Champ 99
2504. Bienne
Switzerland
E-mail. info@h-development.ch
